Title
Consideration of and action on authorization to make payment toward the second year of the ten-year agreement with Motorola Solutions for PremierOne software suite.
Body
Summary:
The Motorola Solutions PremierOne software suite provides a unified, mission-critical platform for CAD, RMS, and mobile operations, giving dispatchers and first responders a shared, real-time operational picture. By integrating call details, unit status, mapping, and state/national database access into a single ecosystem, PremierOne improves officer safety, reduces dispatcher workload, and streamlines field operations. Its mobile capabilities allow officers to complete queries, update calls, and generate reports directly from the MDT, reducing administrative time and increasing availability for self-initiated activity and community engagement.
PremierOne’s cloud-hosted environment strengthens reliability, security, and long-term sustainability. Automatic updates, built-in redundancy, and CJIS-compliant security controls reduce the burden on local IT infrastructure while ensuring the system remains current and resilient. The platform also eliminates fragmentation by replacing multiple legacy systems with a single vendor solution, improving data accuracy, reducing compatibility issues, and supporting seamless multi-agency coordination during major incidents or mutual-aid responses.
Investing in PremierOne reduces the total cost of ownership over time by consolidating maintenance contracts, minimizing downtime, and improving operational efficiency across the department. The suite enhances transparency and accountability through integrated reporting and audit trails, supporting both internal review and public records requirements. Overall, PremierOne strengthens emergency response, modernizes our technology foundation, and positions the department for future growth and innovation in public safety operations.
Fiscal/Budgetary Impact:
The total amount requested is $95,579.00 and is budgeted in 820-300-42790.
Recommended action
Authorize staff to make the second year of the ten-year agreement with Motorola Solutions for PremierOne software suite for $95,579.00.